Understand Your IT Before You Move To The Cloud

Understand Your IT Before You Move To The Cloud

Using cloud-based applications may not be right for every situation, but most businesses agree that they will continue to move away from on-premises computing in the future. It’s a natural progression.

The cloud can be defined in many ways. Most would include the concept of working in a virtual environment, but it’s much more than that. It’s about increasing your work efficiency. It’s about scalability. It’s about being able to work smarter, faster, and in a better way.

For a successful cloud adaptation, it’s important to understand your IT environment and how it fits into your overall goals. But where do you start?

Start Small – Don’t start with a large program that is used predominantly throughout your business’s work cycle. Instead, start by integrating something small to test the waters. Use less critical applications like a department application before diving in and making changes to your entire company’s structure.

Internal vs External – Before you make a change that will impact what your customers see, select programs that will impact smaller in-house functions first. Employees will be more patient with changes than clients will. It can help you test how well your internal structure performs before implementing on a wider basis.

Licensing and Agreements – What does a cloud-based application cost you as you move from other platforms? What about dedicated models? Will it be fully supported internally or through a third party? How is it serviced? Ensure that cloud-based models work the way you need them to work for how you operate.

Platform – The more sophisticated the system, the more you need to verify it works with the culture of your work environment. Is there a specific operating system version required for your application? Do you need specific devices for operation? Do you have those in place?

Security – Where will your data be hosted? How secure will the information be? How much control will you have over the information you are moving to cloud-based applications? Be sure to validate if the cloud vendor supports any regulations or security issues required for your business.

Moving to the cloud can be a simple process, but it isn’t always an easy process. Make sure you consider all of the repercussions before you make a move.

 

Are you ready to move your IT into the future?

Traveling With Your Laptop and Phone

Traveling With Your Laptop and Phone

We can’t imagine going anywhere without our electronic devices. They’ve become a part of the way we live.

But every once in awhile, we’re reminded of how they can put us at risk.

Just this week, a JetBlue flight from New York to San Francisco was diverted to Michigan after a lithium-ion battery caught fire in a passenger’s carry-on bag. The occurrence wasn’t a lone event.

In March 2017, a passenger’s headphones caught fire on a flight from Beijing to Melbourne, blackening and blistering her face.

In October of 2016, a passenger on a Southwest Airlines flight was powering down his phone for a flight when it began to smoke.

Small lithium batteries are commonly used in small, portable devices, such as phones, tablets, and laptops, as well as other electronic items such as watches, cameras, and even remote car locks. Lithium is safe, but with millions of products using the technology as a power source, occasionally things happen.

There are two basic types of failures.

The first occurs as a design defect. Something happens in the manufacturing process that puts the technology at risk, and when discovered, the company issues a recall.

The more difficult to detect are the random events like those listed above. These are likely caused by stress events when using a device, like charging at sub-freezing temperatures, a sudden vibration, or just a random fluke incident.

Mild shorts can occur at any time. In most cases, the heat buildup is very low and doesn’t cause a problem. But if enough particles converge in one spot, a sizeable current can begin to flow. And if enough power is kept at this point for an extended period, it heats up and weakens. If enough combustible material is located around it, it can quickly catch fire and escalate to even exploding.

Still, the risk is low. With millions of laptops and smart devices used every single day, reports of problems are rare.

But there is a larger potential problem brewing.

Recently, bans have been enacted that require passengers to begin checking laptops instead of carrying them on board. That means dozens of laptops will potentially make their way underneath the plane, out of sight. That alone will increase the risk of a potential fire getting out of control.

There’s more. It also increases the risk of laptops disappearing altogether from the checked baggage. The risk for fire is still extremely low. The risk for your laptop “disappearing” from your luggage will be at an all-time high.

What would happen if your laptop suddenly disappeared? Do you have sensitive material available to anyone that powers up and clicks on a few items? Do you risk losing months, years worth of work because it’s stored on your hard drive?

Or are you 100 percent cloud-based, with your laptop merely a device to have access to the data?

Just one more reminder that while we rely on our digital devices for just about everything we do, safety and security should always be at the forefront of our minds.

Using Remote Control In Your Practice

Using Remote Control In Your Practice

Imagine a world where you can listen to a patient’s heartbeat or check vitals from 90 miles away. It’s not science fiction; it’s reality.

But it doesn’t happen without technology. And with that comes an entirely new way to practice.

Remote control can supercharge the way you operate your business. It can let you perform actions in many places at once. It can allow you to reach out to your patients, no matter where they are in the world. And as a health care provider, it can become a great tool in both your training and delivery processes.

And while choices may be sparingly at best, that’ll change in the coming months and years as we utilize technology even more.

What should you look for in remote control technology?

Online Collaboration

Delivery isn’t the only side of this technology; you should look for solutions that empower everyone in the audience too. Remoting into a device should give you, your patient, and any other provider or attendee that has a bearing on the meeting a place to be comfortable in the communication process. This will empower you to quickly provide the right service and present solutions that will solve whatever issues you may have.

Compatibility and Integration

Compatibility is a must. That means your remote control solution should support Windows, Apple, Linux, Android and iOs devices. It should work seamlessly with new devices and not-so-new ones too. It only works as well as the parties you can reach.

Easy Connectivity

The system should be easy to login to and easy to access for you and the party you are reaching out to. If it’s more difficult than driving to their location, you’ll never use the technology. Be sure to fully understand capabilities before investing in a solution.

Ability To Control Machines

Being able to see what is happening on a client’s device is nice, but being able to control the device is even better. Especially if you have a not-so-tech-savvy patient on the other end.

Ability To Chat

The more ways to communicate with a technology, the easier it will be to communicate with end users. This means voice, audio and chat features can all help make the process easier. While you can work over the phone or with text our separate chat systems, full integration can make the process smoother, which means a more efficient process for you and your patients.

Ability To Record

There are a number of reasons recording sessions are important. HIPAA compliance, training, or just proof of performance. Recording features should be easy to use and implement, with nothing more than recording at a touch of a button. Also focus in on storage solutions and how big the files will be, all of which can impact your setup for the long term.

Security

It goes without mention that security of the process should be a top priority. If technology is easy to hack into, it puts you and your patients at risk.

How could remote control access change our business?