Imagine a world where you can listen to a patient’s heartbeat or check vitals from 90 miles away. It’s not science fiction; it’s reality.
But it doesn’t happen without technology. And with that comes an entirely new way to practice.
Remote control can supercharge the way you operate your business. It can let you perform actions in many places at once. It can allow you to reach out to your patients, no matter where they are in the world. And as a health care provider, it can become a great tool in both your training and delivery processes.
And while choices may be sparingly at best, that’ll change in the coming months and years as we utilize technology even more.
What should you look for in remote control technology?
Delivery isn’t the only side of this technology; you should look for solutions that empower everyone in the audience too. Remoting into a device should give you, your patient, and any other provider or attendee that has a bearing on the meeting a place to be comfortable in the communication process. This will empower you to quickly provide the right service and present solutions that will solve whatever issues you may have.
Compatibility and Integration
Compatibility is a must. That means your remote control solution should support Windows, Apple, Linux, Android and iOs devices. It should work seamlessly with new devices and not-so-new ones too. It only works as well as the parties you can reach.
The system should be easy to login to and easy to access for you and the party you are reaching out to. If it’s more difficult than driving to their location, you’ll never use the technology. Be sure to fully understand capabilities before investing in a solution.
Ability To Control Machines
Being able to see what is happening on a client’s device is nice, but being able to control the device is even better. Especially if you have a not-so-tech-savvy patient on the other end.
Ability To Chat
The more ways to communicate with a technology, the easier it will be to communicate with end users. This means voice, audio and chat features can all help make the process easier. While you can work over the phone or with text our separate chat systems, full integration can make the process smoother, which means a more efficient process for you and your patients.
Ability To Record
There are a number of reasons recording sessions are important. HIPAA compliance, training, or just proof of performance. Recording features should be easy to use and implement, with nothing more than recording at a touch of a button. Also focus in on storage solutions and how big the files will be, all of which can impact your setup for the long term.
It goes without mention that security of the process should be a top priority. If technology is easy to hack into, it puts you and your patients at risk.
How could remote control access change our business?